New and unused items in original packaging with tags attached may be returned within 30 days to receive a refund, exchange, or store credit. Please note we charge both side shipping fees for the returns or exchanges.
Shipped Items Return process: If an item needs to be returned or exchanged, we can send the return label. Once the item is received we charge you the shipping fees before refunding the balance. Or if you prefer to print your own label please ship to the following address: Miyar Adventures, 16421 Cleveland St Ste B Redmond, WA 98052
For your safety, rock equipment including rock climbing hardware, harnesses, slings, and ropes cannot be returned at any time. Helmets and shoes may be returned unworn, with tags and in original packaging.
For hiking boots and mountaineering boots, used items can be exchanged or returned for store credit within 30 days.